Incident Management Shift Lead (Ref: B160816IMSL)
This is a permanent role to be based in KL.
We are looking for Shift Lead for Incident Management team. Preferably to have experience in leading / managing team, especially managing shift pattern for a team.
Skills / criteria required: Incident Management, Problem Management, ITSM process, ITIL certification, Root Cause Analysis
For more details, you may refer to this Link.